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Newsletter

Accessibility

By  

Dubai Civil Defence is committed to allowing all web users access to the website, while providing a visually rich user experience.

Web Standard

The Website follows the Dubai Government Website Guidelines V3.0, to ensure that the website is customer-focused, while allowing the users to maintain a certain level of uniform browsing experience through Dubai Government websites.

Keyboard Navigation
It supports standard tab-based keyboard navigation. Use Tab button to Navigate after selection of any menu to navigate from one menu to another.+ and – Sign there is a tooltip to open and close the button as per the sign.
Website help
This page contains general help information relevant to the website. If you have a query or problem about a specific page that is not addressed here, please contact us.
http://www.dcd.gov.ae/eng/website-survey.jsp

Finding your way around our website
The tabs at the top of the page are the main sections of the site, aimed at different people – Explain the different sections and tabs and the general navigation of the website. For Example:
When you click on one of the tabs it is highlighted, and the bar below the tab shows the main menu for that section. When you are in a section, the section menu on the left-hand side gives links to other pages in the same section. Below the left hand menu there are sometimes additional 'Related links' to other areas of the site that may be useful. Some section menu links will take you to sub-sections, and then the sub-section menu will also be shown on the left menu, slightly offset from the main section menu.
There is also a breadcrumb trail below the top bar which shows you the steps you have taken to get to the page you are currently on. For example, it might say:
Home - > XXX ->How to apply



Each of these items is a link, so as well as showing you where you are in the website, the 'breadcrumb trail' allows you to go 'up' one or more sections.

Browser support
We have made every effort to make this site usable for as many different web browsers as possible. Unfortunately, older browsers are not able to take advantage of current technology, and so the site does not look as 'designed' as it does in modern browsers, although all the information should be accessible. We would encourage all users, if at all possible, to update their browser to the latest version - not only for this site, but to enhance your use of the web in general.

DCDs website has been tested for the following Desktop browsers:
1. Internet Explorer 10.0
2. Internet Explorer 11.0
3. Firefox 14.0
4. Chrome 22
5. Safari 5.0
6. Opera 12.0

DCD website has been tested for the following Mobile Devices:
1. BlackBerry
2. IPhone 4
3. IPhone 4S
4. IPhone 5 & 5S
5.IPhone 6 & 6S
4. Samsung galaxy SII
5. Samsung galaxy SIII, S4, S5, S6 & Edge
6. Nokia

Special Needs
As part of DCD's continuous improvement program and our commitment to achieve customer satisfaction, we are pleased to announce the following features that can be used to access DCD's website by people with special needs:

Change the text size and background colour.
 You can change the text size and background colour of the website through your browser.
Internet Explorer Internet Explorer Firefox Firefox Chrome Chrome Safari Safari



  How to turn on your computer's Zoom features.
For any visual disability in reading text and viewing images, you can use the Zoom option from your browser to enlarge the page.

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  Reading text.
The following explains how to use the built-in speech function in your operating system. There are also third-party screen-readers and text-to-speech software applications available.

Internet Explorer Internet Explorer Firefox Firefox Chrome Chrome Safari Safari



Adjusting text size and High contrast
If you have trouble reading the texts, you may enlarge or reduce the size of the font by clicking on the icon (A+) or (A-) on top of the page. You can also change the fonts and background color to the best that suits you, and maybe using white fonts a black background; by clicking on the icon    which is available on top of the page.
These guides explain how you can change the text and background color in your operating system and browser to better suit your needs.
For users with Visual disability
The audience of government websites includes a diverse group of individuals including people with visual disabilities such as low vision or blindness
The website has a text-to-speech conversion tool that allows it to be accessed by people with visual disabilities.
This Toolbar Text to speech will read the whole paragraph in the article.
Users can also Increase the volume and decrease the volume according to the requirement.
User can also select any text in the website to read the content. After the user selection the Speaker will Appear it ask’s the user to click on the speaker to read the highlighted text.
Printing from this website
We have set this site up so that if you are using a modern browser, when you print a page the printout will not include the menus or sidebars. If the page title and address don't appear on your printout, you can set your browser to add them. This is usually done by choosing 'Page Setup' from the 'File' menu, or you can check your browser's 'Help' menu to find out how to do this.
User can share the page link with his friend by sending him a link to his email if he likes to shre something in the website.
Share the page link with your friends

User can share the page link with his friend by sending him a link to his email if he likes to shre something in the website.
Google Language Changer
This option we added in the website to help users with different countries to convert the website in there language to understand the website contents. Kindly Note as this transalation is done though Google Translation that is why it is 85% correct.
User can always come back to the main language by just clicking the Icon next to it.once user take the mouse on top of that icon it will display a tooltip for the default language of the website for example if user is in Arabic it will show Arabic or if user is in English it will show English.

Sitemap
Dubai Civil Defence follows the international W3C Standards in designing and structuring its website, making it easy to browse and access all its information and services.
Social Network Integration
Facebook , twitter, google plus, youtube and Instagram network is integrated by using API so that user can see all the update to our Social network from our website directly, user can access this in the right side of the website in English and left side in Arabic.
Click on any icon to see the details about that page .. and same click on it back again to close it.
MAPS
We have used map in 2 areas in our website. Home page and contact us page.
1) when you see 11 it means there are 11 Fire Station is available click on that area for zoom in and it will spread.
2) click on any location to get the routing from your location to the desired fire station by entering your area name in the field to get the routing work.
3) click on routing to get the routing work.
4) Street View
Click on that small yellow icon and drag it to your desired are for street view of that area.
Same procedure in the contact us page map but the view is more big to utilize the full space.
Side Menu
User can also minimize the side screen for making the space comfortable for them as per there requirement if they don’t want to see any side are or all they can control it by just click on the top part of the side menu are of each boxes.
Social Network Filter
User can filter the social notifications according to his requirement. He can view all Social Network in 1 page or he can click on any social link to display only that page.