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ABOUT US

Dear Customers we thank you for using our services.
Now,you can reach us from anywhere at anytime through one of our various communication channels we have:
please click the small Icon Below to move to you required service directly without scrolling down.

Director Messege

Dubai Civil Defence GHQ is keen that its official website becomes a professional supportive  source to all firefighters worldwide, an awareness center  for spreading preventive culture across the society, a guideline for all private & public sectors dealing with Civil Defence, a window introduces its new services, and showcases the humanitarian pattern of firefighters’ risky profession. Cheerfully invited to visit our website and contribute in its development through your valued comments.

Vision & Mission

Our Vision
Working towards making UAE one of the safest and more secure countries of the World .

Our Values
Justice- team work spirit – excellence – respectful dealing – Honesty – Loyalty – community responsibility

Our Objectives
1- Ensure excellence in rescue & firefighting by applying latest practices.
2- Full alertness to face Crisis & Disasters.
3- Ensure fire safety against fire risks
4- Spreading safety & preventive awareness a cross society.
5- Managing human resources effectively & efficiently.
6- Embed corporate distinction & excellence.

 

Emergency

In case of emergency, please call us at 997 clock

Customer Care Contact Center

We launched the General Administration of Civil Defence in Dubai call center around the clock to serve you better. You can contact us in times of official working hours at the following number : +971 800 997

Fax

You can communicate via fax around the clock, at any time of the day at the following number +971 4 7052041 and we will respond to your inquiry within 24 hours.

We want to hear from you

Email

You can communicate via e-mail around the clock, at any time of the day at ccs@dcd.gov.ae & info@dcd.gov.ae and we will respond to your inquiry within 24 hours.

Mail Address

If you want to send us any document you can send it to us at our postal address: Arcfire, Dubai P.O. Box 11377 Dubai, UAE

Location and Working Hours

Our main office in Al Qusais Dubai - located .. view our site map. list all offices of our customer service, with working hours.

FIRE STATION

Al Ras Station

Phone: +971 4 705 2638
Working Hour: 24/7
Fax: +971 4 705 2626
P.O.Box: Dubai - 11377
Email info@dcd.ae
More Details About Our Services Plz Click Here

Emirates Martyrs

Phone: +971 4 705 2770
Working Hour: 24/7
Fax: +971 4 705 2755
P.O.Box: Dubai - 11377
Email info@dcd.ae
More Details About Our Services Plz Click Here

Hatta Station

Phone: +971 4 852 1184
Working Hours: 24/7
Fax: +971 4 852 1128
P.O.Box: Dubai - 11377
Email: info@dcd.ae
More Details About Our Services Plz Click Here

Port Saeed

Phone: +971 4 705 2656
Working Hour: 24/7
Fax: +971 4 705 2666
P.O.Box: 11377
Email info@dcd.ae
More Details About Our Services Plz Click Here

Al Barsha

Phone: +971 4 705 2829
Working Hour: 24/7
Fax: +971 4 705 2848
P.O.Box: Dubai - 11377
Email info@dcd.ae
More Details About Our Services Plz Click Here

Al Hamriya

Phone: +971 4 705 2601
Working Hour: 24/7
Fax: +971 4 705 2622
P.O.Box: Dubai - 11377
Email info@dcd.ae
More Details About Our Services Plz Click Here

Al Karama

Phone: +971 4 705 2701
Working Hour: 24/7
Fax: +971 4 705 2721
P.O.Box: Dubai - 11377
Email info@dcd.ae
More Details About Our Services Plz Click Here

Al Marsa Station

Phone +971 4 705 2623
Working Hour: 24/7
Fax: +971 4 705 2623
P.O.Box: Dubai - 11377
Email: info@dcd.ae
More Details About Our Services Plz Click Here

Al Quoz

Phone: +971 4 705 2860
Working Hour: 24/7
Fax: +971 4 705 2866
P.O.Box: Dubai - 1493
Email info@dcd.ae
More Details About Our Services Plz Click Here

Al Qusais

Phone: +971 4 705 2571
Working Hour: 24/7
Fax: +971 4 705 2600
P.O.Box: Dubai - 11377
Email : info@dcd.ae
More Details About Our Services Plz Click Here

Al Rashidya

Phone: +971 4 705 2699
Working Hour: 24/7
Fax: +971 4 705 2332
P.O.Box: Dubai - 11377
Email info@dcd.ae
More Details About Our Services Plz Click Here

Al Satwa

Phone: +971 4 705 2744
Working Hour: 24/7
Fax: +971 4 705 2727
P.O.Box: 1137
Email info@dcd.ae
More Details About Our Services Plz Click Here

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CONTACT US

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+971 800 997
 
+971 4 7052041 - 24/7
 
ccs@dcd.gov.ae & info@dcd.gov.ae
 
DCD HQ, Dubai P.O. Box 11377 Dubai, UAE
 
Available 24/7 / 7am - 2:30pm

NEWSLETTER

Page last updated 28.08.2017
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